Frequently Asked Questions

The jewellery is made from solid Slovenian wood from the Dolenjska region. Each piece is sanded and painted by hand, giving it its own character. You can find the materials, size and other details in each product's description.

The motif follows the product shown, but hand-painting and the natural grain of the wood may result in small differences in colour and detail. These little variations are what make each piece unique.

The range includes earrings with stainless surgical steel and titanium posts. Check the material or available options for each product, as these vary between designs. If you need more information about a particular pair, please write to me before ordering.

To preserve its original appearance, remove your jewellery before prolonged contact with water. Gently remove dust and other particles with a soft, dry or slightly damp cloth. This will help preserve the beauty of the wood and hand-painted finish.

Of course. On the Custom Orders page, describe your chosen motif, colours and other details. You can also add a photo or sketch. We'll then discuss the options and agree on the details of your piece.

Please include your preferred date in your enquiry so we can check what is possible before you order. The production time for custom pieces is agreed individually, as it also depends on the motif and complexity.

Yes, our online shop also offers gift vouchers. They're a lovely choice when you want to give someone jewellery and let them choose their favourite piece.

The payment methods available for your order are shown at checkout. Choose your preferred option there and check all order details before confirming.

For delivery within Slovenia, the free delivery threshold is 50 €. The final cost and available delivery options are shown at checkout before you confirm your order.

Yes, you can also find Voleska pieces in selected boutique shops across Slovenia. You can find more information about stockists on the About Mepage. If you're looking for a particular piece, please check its availability with the shop before visiting.

Write to info@voleska.com and include your order number and a brief description. If the issue concerns a product, you can also attach a photo. You can find details about purchases and returns in the terms and conditions.